This is a question that at some point, nearly every company has to grapple with. Before I give you my take, let’s take a look at what the research says. On average, manufacturing-based companies spend around 3-7% of their budget on training, service-based companies spend 2-6%, and admin-based companies typically range between 1% and 4%.
That being said, how much your company should spend on training really depends on what you’re trying to achieve and what tools you’ll be employing to get you there. A small, family-run business, for instance, could get by with a modest, informal training program based mainly on job shadowing. Conversely, medium-sized companies may opt for boardroom lunch and learns, a new-hire handbook, or the occasional skills seminars. National retailers, on the other hand, are faced with a sheer scale that takes much more careful planning and consideration.
Not only are they dealing with employees in the hundreds or thousands, but they’re often also dealing with high turnover rates and ramp-up costs. That’s where computer-based training can help level the playing field. Although online courses cost a little more to develop up front, they pay for themselves in spades over the long run. That’s because of e-Learning’s inherent advantages. Anytime, anywhere access to key information and procedures; succinct, scripted information that’s fast, effective, and consistent; and presentation that encompasses the wide range of learning styles that people respond to.
So the question really isn’t how much you should spend on training. It’s what do you need to spend to get the results you’re looking for. Using a blend of leader-led and online courses, you can continue to generate those results while finding new economies in all things learning.
